Xbox 360 failure rate as high as 54%

A Game Informer survey of 5,000 readers found that the Xbox 360 has a mind blowing 54.2% failure rate. Sony’s Playstation 3 had a failure rate of 10.6% and Nintendo’s Wii had a failure rate of 6.8%; both significantly better than the Xbox.

Also according to the survey, about 41% of those Xbox 360 owners who has already experienced their first failure will experience a second hardware failure after sending their console back to Microsoft for repair.

Microsoft has sold more than 30 million Xbox 360s. According to the survey’s percentages, it means that about 16.3 million consoles have failed. A

Considering Microsoft has sold more than 30 million Xbox 360s, this all means about 16.3 million consoles failed. And of those 16.3 million Xboxes, 6.7 million failed again.

Microsoft responded to the survey with this message:

Microsoft stands behind the Xbox 360 as a superior entertainment console with one of the best warranties in the industry. We are constantly improving the design, manufacture and performance of the console through extensive testing of potential sources of any problems. Xbox 360 is pleased to maintain the title of “most played console” and the vast majority of Xbox 360 customers have enjoyed a terrific gaming and entertainment experience since their first day, and continue to, day in and day out. Any Xbox 360 owners experiencing issues with their console should contact Microsoft forrepairs or troubleshooting tips at www.xbox.com/support or 1-800-4-MY-XBOX.

External Links:

Windows IT Pro – Xbox 360 Failure Rate Is Almost 55 Percent

Seattle PI Blogs – Survey: Xbox 360 failure

rate is 54.2%